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Frequently Asked Questions
How do I use the Hello Asia prepaid calling card?
You dial the toll free access number at 1-800-285-1364 from any touchtone phone.  Then follow the voice prompts.  You will be then asked to dial anywhere in the world, 24 hours a day, and save!
How do I use the Trans National prepaid calling card?
You dial the toll free access number at 1-800-475-2517 from any touchtone phone.  Then follow the voice prompts.  You will be then asked to dial anywhere in the world, 24 hours a day, and save!
When will I receive my PIN Number for the prepaid calling card?
If you pay with a credit card or with your pay pal account you will normally receive your PIN Number within 60 seconds, but sometimes due to external circumstances, such as the volume of traffic on your email provider, it may take a little longer.  If you do not receive your PIN number within 15 minutes of your order, please contact us at support@mabuhaytelecard.com.  If you pay via e-check you will receive your PIN Number after the e-check has cleared your bank account.  Normally this is within 3 to 4 days.
Will the prepaid calling card rates change?
Hello Asia and Trans National reserves the right to change their rates without prior notice.  We will update the rate table if and when we receive the new rates from Hello Asia
or Trans National.  To receive the most current rate please call the Hello Asia customer service at 1-800-394-4868.
To receive the most current rate for Trans National call
their customer service at 1-800-475-2426.
Is my Credit card secure when I place an order?
Payment services are handled by PayPal.Com via an SSL connection.  All information entered through the PayPal website is encrypt.  We do not keep any record of your credit card information.  You are 100% secured when you shop at MabuhayTelecard.com!
How do a resolve any problems with my calling card?
Please contact Hello Asia customer service at 1-800-394-4868 if you experience a problem with your Hello Asia calling card.  They will be glad to assist you in resolving your problem.
Please contact Trans National customer service at
1-800-475-2426 if you experience a problem with your Trans
National Calling Card.
How can I contact Mabuhay.Com?
Sales Department may be contacted at sales@mabuhaytelecard.com
Customer Support Department may be contacted at support@mabuhaytelecard.com
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